Privacy policy


1. Introduction

Welcome to offsinners.com, operated by NARANG & NARANG ASSOCIATES LLP. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and non-personal information when you visit, shop, or interact with our website or Instagram page.

2. Information We Collect

a. Personal Information

We collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment details (provided at checkout or during account registration)

b. Non-Personal Information

We automatically collect non-personal information through cookies, pixels, and analytics tools, including:

  • Device and usage data (e.g., IP address, browser type, time zone)
  • Site behavior (e.g., pages visited, time spent)
  • Referring URLs

3. How We Use Your Information

  • Order Fulfillment: To process orders, send confirmations, and manage shipping.
  • Customer Support: To address inquiries and resolve issues.
  • Service Improvement: To analyze trends, fix bugs, and enhance the website experience.
  • Marketing (with Consent): To send promotional emails or SMS updates about new drops, news, and offers, only with your explicit consent.

4. Payment Gateway

  • We use RazorPay as our third-party payment gateway.
  • We do not store any card or banking details on our servers. All payment information is securely handled by RazorPay.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking scripts to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may impact website functionality. We do not use cookies for sensitive advertising profiling.

6. Sharing Your Information

  • We do not sell or trade your personal information.
  • We may share your data with trusted service providers (e.g., payment gateways, logistics partners) solely to fulfill orders.
  • We may disclose information to comply with legal obligations, such as law enforcement requests or court orders.
  • Data shared with service providers is limited to what is necessary for service fulfillment.

7. Data Security & Retention

  • We implement industry-standard security measures, including encryption and secure servers, to protect your personal data.
  • While we strive to ensure data security, no online system is entirely immune to risks.
  • We retain your information only for as long as necessary to fulfill purposes such as order processing, legal compliance, dispute resolution, or other legal obligations.

8. Your Rights

You have the right to:

  • Request access to your personal information.
  • Request correction or deletion of your personal information.

To exercise these rights, contact us at support@offsinners.com. We will respond in accordance with applicable Indian data protection regulations.

9. Children’s Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us at support@offsinners.com, and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Your continued use of the website after any updates signifies your acceptance of the revised policy. The “Last Updated” date above indicates the most recent revision.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of this website or its products/services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. By using this website, you agree to submit to the jurisdiction of these courts.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us via:

By using offsinners.com, you agree to this Privacy Policy.